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By Rajnish Tiwari, Stephan Buse and
Cornelius Herstatt
Hamburg University of Technology (TUHH)
Institute of Technology and Innovation Management
Schwarzenbergstr. 95, D-21073 Hamburg, Germany
Tel:
+49 – (0)40 – 428 78 – 3776, Fax: +49 – (0)40 – 428 78 – 2867
rajnish.tiwari@tuhh.de,
stephan.buse@tuhh.de,
c.herstatt@tuhh.de
Abstract
Innovations have acquired a
key-role in the growth and competition strategies of firms today. They
are regarded as an essential tool to stimulate growth and enable firms
to master the competition brought about by the forces of globalization.
In developed countries they are thought to provide a vital buffer
against challenges from low-cost producers from emerging countries.
At the same time, innovations
in today’s “globalized” world are hardly feasible in isolation.
World-wide economic reforms and far-reaching technological advancements
have brought to fore new economic powerhouses, such as China and India,
which possess strong scientific capabilities. Products are marketed
internationally which often necessitates adaptation to specific needs of
targeted markets. All these developments are leading to the
“globalization of innovation”. Based on recent empirical studies
conducted by the authors in Germany, this paper presents results from
research-in-progress and proposes a reference model for chances and
challenges of global innovation activities.
Keywords:
Global Innovation, Globalization of Innovation,
Internationalization of R&D
1.
Introduction
The integration of world economies
has opened an array of business opportunities as well as challenges for
firms. The access to new markets is invariably coupled with increased
competition on the home-turf. Firms are under constant pressure to
perform better, cheaper and faster. This pressure has led to Business
Process Outsourcing (BPO), whereby firms try to reduce their operational
costs and achieve efficiency-gains by contracting out routine and
standardized activities to an external entity that usually enjoys cost
advantages on account of specialization and/or geographic location. BPO
is generally defined as contracting-out of business processes which may
also include associated information technology (IT) processes (Meyer,
2006).
Economists and business executives
are, however, increasingly recognizing the shifting focus in business
competition. Competitive advantage particularly for firms from
developed, industrialized nations is increasingly – and almost
compulsorily – innovation-driven, since they are often at a disadvantage
to compete with low-cost producers from emerging markets. It is
therefore natural when an overwhelming majority of business executives
(over 80%) see innovations as a corner-stone of their growth and
competition strategies, as a study by McKinsey suggests (Marwaha et al.,
2005).The increasing importance of innovations in firm’s success, is
also discussed by IBM (2006) in a study on “global innovation outlook”.
Nonetheless, innovation activities
too generate costs which need to be minimized in order to compete with
other “innovators”, especially so since the outcome and the ensuing
commercial success of innovation efforts remain to a large extent
uncertain. A logical extension of the BPO trend has therefore resulted
in Knowledge Process Outsourcing (KPO), whereby knowledge-intensive
research & development work (R&D) is outsourced either to an external
entity (e.g. contract R&D by a domestic or foreign-based firm) or to an
offshore-subsidiary (“captive offshoring”). Primary motives of “offshore
KPO” are thought to be, for instance, the availability of highly-skilled
labor force, cost benefits, location of industry-specific clusters
and/or the incentive to develop products designed to suit the specific
needs of a target market physically and culturally distant from the home
market of a firm.
Increasing
Internationalization of R&D
Considering the discussion above,
the potential advantages of “offshore” R&D seem to be obvious. Many
multinational firms have established R&D centers abroad. For example,
foreign subsidiaries of German firms spent an estimated amount of euros
11.9 billion for R&D efforts in year 2001 (Belitz, 2004). The United
Nations Conference on Trade and Development (UNCTAD) has documented the
increasing internationalization of R&D and the role of emerging
countries in the innovation process (UNCTAD, 2005a; 2005b; 2005c).
According to UNCTAD, multinational
firms spent on average 28% of their R&D budget outside their home
country. European firms spent on average 41%, American 24%, and Japanese
15% of their R&D budget abroad. Two-thirds of all respondents foresaw a
further increase in this expenditure. More than half (57%) of surveyed
multinationals already had “an R&D presence in China, India or
Singapore”, and “Developing Asia is the most often mentioned location
for further R&D expansion by firms”, reveals UNCTAD (2005b). The same
survey showed China as the most preferred R&D destination for next 5
years, followed by the US and India in second and third positions
respectively.
The emerging markets of India and
China have attracted substantial foreign direct investment (FDI) in R&D
sector. India as a R&D location has reportedly attracted many Fortune
500 firms (Srinivasan, 2004). Over 100 of the Fortune 500 firms were
conducting a part of their R&D activities in India by 2003 (GOI, 2003).
Between 1998 and 2003 India received R&D investment worth USD 1.13
billion. Planned investments in the R&D sectors at the end of 2003
totaled to USD 4.65 billion. The largest investing country was the USA
followed by Germany (TIFAC, 2006).
Domestic R&D expenditure in India
and China increased substantially in recent years as both countries are
undertaking concerted efforts to build cutting-edge scientific
capabilities, see e.g. OECD (2006). The EU counts India and China among
“major R&D performing countries in the world” (INNO METRICS, 2006).
According to OECD, China’s R&D expenditures surged from USD 17 billion
in 1995 to USD 94 billion in 2004 in terms of purchasing power parity
(PPP), registering an average growth of nearly 20% per annum. China was
projected to become the second largest R&D investor worldwide by
overtaking Japan in 2006 in PPP terms (Dyer, 2006; OECD, 2006). Also
India’s R&D expenditures increased to USD 24 billion in PPP terms ,
growing by nearly 8% p.a. on average between 1995 and 2004, making it
the 8th largest R&D investor worldwide (OECD, 2006). In real terms China
spent USD 15.6 billion on R&D in 2002, India USD 3.7 billion in 2001,
according to figures available with UNCTAD (2005c).
It has emerged as a prominent R&D
hub especially for Life Sciences industries, which according to a
Deloitte study are set to witness an increasing role of offshore R&D in
next 10 years (Wyke et al., 2006). Fabian (2006) delivers a detailed and
in-depth study on India’s emerging role in pharmaceutical R&D. Similar
capabilities have been reported in IT sector.

Figure 1 India’s revenues with Engineering Services, R&D, & Software
Development
The trend of offshore R&D is not
limited to multinational concerns alone. Many small and medium-sized
enterprises (SMEs) too have started to recognize the opportunities that
the globalization enables not only in the production but also in R&D. In
many instances, SMEs have set up R&D centers abroad. Even as a survey by
the German Chamber of Commerce (DIHK) revealed that one-third (33%) of
all German firms were engaged in offshore R&D as of February 2005, it
also brought to light the fact that over 25% of surveyed SMEs too
engaged in offshore R&D. Many of them had their own R&D facilities
abroad, while others forged cooperation with firms and R&D institutions
abroad (DIHK, 2005). The survey had a sample base of over 1,600 firms;
77% of the respondents were SMEs.
Objectives and
Structure
This paper discusses the chances
and challenges presented by the “globalization of innovation”. The term
“innovation” hereby encompasses all steps of the innovation process, as
discussed in section 2. A major part of it is however dedicated to R&D.
The paper presents the findings of an empirical survey conducted by the
authors in the Metropolitan Region of Hamburg in Germany; see Herstatt
et al. (2007). The survey was conducted on behalf of Hamburg’s State
Ministry of Economic and Labor Affairs as a part of an EU-financed
project “Regional Innovation Strategies”.
The currently on-going project
seeks to identify main “barriers to innovation” in SMEs from key
industry-sectors in the Metropolitan Region of Hamburg and to work-out
solutions for their elimination. One of the solutions the authors are
working upon is the internationalization of innovation activities. We
propose a reference model for chances and challenges that the
globalization of innovation activities might offer in removing barriers
to innovation, especially in SMEs. The model is derived by comparing the
broadly discussed reasons, advantages, and challenges of global
innovations with the prevalent barriers to innovations. The findings
presented here are from a “research-in-progress”, which is not yet
completed. The model, therefore, has a preliminary character and is
scheduled to be ascertained in a larger-scale study at a later stage.
The paper is structured as
following: Following this introduction, we discuss in section 2 the
“innovation process” and the reasons for the increasing globalization of
innovation activities. Section 3 provides an overview over the barriers
to innovation, identified during the empirical survey. Section 4
proposes briefly our preliminary reference model for chances and
challenges of global innovation activities. Section 5 entails some
implications and a brief summary.
2.
Globalization of the Innovation Process
Innovation, according to Rogers
(2003), is “an idea, practice, or object that is perceived as new by an
individual or other unit of adoption”. This “newness” need not
necessarily involve “new” knowledge thereby effectively implying that
the “newness” may also concern advancement or modification of existing
knowledge. Keeping in view this scope of innovation, we may define
“innovation” as invention and commercialization of new, or betterment of
existing, products, processes and/or services (Tiwari, 2007). For a
detailed discussion on definition and scope of the term “innovation”,
see amongst others Fagerberg (2005) and Biemens (1992). The importance
of innovation activities for SMEs is discussed by Dangayach et al.
(2005), and Spielkamp and Rammer (2006).
The innovation process encompasses
systematic steps, beginning from the problem/requirement analysis to
idea generation, evaluation and selection, project planning, product
development and testing to finally product marketing (Verworn et al.,
2000/2006). The individual steps may overlap each other and may be
categorized into 3 broad phases, which represent a simplified innovation
process.

Figure 2: Three Phases of a Simplified Innovation Process
Ernst and Kim (2001) identified
three forces that drive global production networks (GPN):
a) Institutional changes in
the form of economic liberalization and free trade agreements
b) The impact of information and communication
technologies (ICT)
c) Competition and the changing industrial
organization (networks)
This model retains its validity
even today and may be applied not only for GPN but also for “global
innovation networks”, which have been gaining ground in recent past. The
economic reforms and the technological progress, especially in ICT, have
made it easier to break the innovation process into several individual
steps and to conduct innovation activities at various locations, even
simultaneously if so required.
Various insights into the causes
and effects of “global innovation” are delivered by Boutellier et al.
(2000), UNCTAD (2005a; 2005b; 2005c), Ernst (2006), OECD (2006), KPMG
(2007), and LTT Research (2007). The OECD report also contains useful
data on the current status of “internationalization of R&D” including on
major trends and their drivers as well as policy implications. Issues
related to offshoring in general are discussed by Blinder (2006), who
provides a good overview on its effects. In summary, global innovation
activities are thought to provide firms the following advantages:
Access to
global expertise and know-how
Many studies suggest that one of
the most important drivers of global innovation is the “search for
global expertise” (EIU, 2004). Whereas many Western countries are
experiencing a decline in the number of science and technology (S&T)
students, countries such as China and India are producing a large number
of S&T graduates. In China, 61% of undergraduates are studying for a
science or engineering degree. Also as far as the quality of the
higher-education is concerned many emerging countries are able to
produce world-level graduates. Three out of the top five Asian schools
for S&T are located in India (EIU, 2004). Asian countries are thought by
some to enjoy an edge in higher education (Guo, 2005). Moreover,
restrictive immigration policies in industrialized nations, especially
in USA and Western Europe prompt firms to establish R&D centers abroad
in order to tap global talent, see e.g. two reports by American
Electronics Association (Kazmierczak and James, 2005/2007). In a
concrete example Google Inc. cited troubles in obtaining work visas for
its prospective employees as a reason to set up its “first engineering
research and development centre” outside the US in Bangalore in India
(The Hindu, 2003).
Reduce
bottlenecks in the R&D pipeline and shorten time-to-market
Global innovation activities may
ensure that work can be carried out simultaneously from multiple
locations and on multiple projects if needed. Several independent
modules of a single project may be worked upon at the same time to
shorten time-to-market. Following the same logic, even a single step of
a project may be worked upon round the clock in changing shifts the
world-over whereby the data is transmitted electronically from one
center to next. Such a step could be of crucial importance for
time-critical projects, e.g. for Pharma firms while conducting clinical
trials. The shortened time-to-market may be crucial to ensure
large-scale competitive advantage (BCG, 2006).
Meet demand for
localized products in external (fast-growing) markets
The number of the middle class
consumers is growing rapidly in emerging countries particularly China
and India. In India alone over 6 million new mobile phone subscribers
are added per month. The middle class in India, comprising of estimated
200 to 250 million people, is believed to be one of the largest
worldwide. More and more people in emerging economies are having
financial resources to buy high-end products (EIU, 2004).
Relieving cost
pressures
Global activities, particularly in
emerging countries, may lead to significant reduction in the costs (EIU,
2004). According to a McKinsey study, a software developer costs 60 USD
an hour in USA. A software developer with similar skill costs only
one-tenth of this amount in India (McKinsey, 2003). The starting salary
of a software developer working for the German software firm SAP in
India was reported at 8,000 euros per annum in 2004, while the salary
for a similarly qualified person at the headquarters in Germany was
reported 5-times higher at 40,000 euros (Müller, 2004). The DIHK survey
in Germany found out that 41% of all offshore R&D activities of German
firms were motivated by the incentives of the lower costs abroad (DIHK,
2005).
Proximity to
production centers
The globalization has moved
production centers of many industries to emerging countries, where new
industry clusters have grown up. Some industry-specific innovation
activities, e.g. in Automotive sector, may require close interaction
with the production department. It may be useful to locate R&D
facilities in the proximity of the production center, unless other
factors (e.g. availability of knowledge resources, affordable costs
etc.) threaten to hamper the process. Especially German firms seem to
locate their R&D activities in close vicinity of their production
centers. Whereas many international studies found “access to
knowledge-resources” as the leading reason for many international
offshore R&D activities, the DIHK survey in Germany revealed that the
“proximity to production centers” prompted German firms most often to
offshore R&D (DIHK, 2005). Another study by KPMG (2007) also confirmed
this finding.
Learning from
“lead markets”
Unsaturated, emerging economies in
Asia are rapidly taking over the role of “lead markets” by their
openness for consumption and the willingness to spend money on
technological innovation. The Asian consumers already play a key-role in
the electronics industry, today. For a discussion on the role of “lead
markets” see Beise (2001).
The above mentioned advantages may
be translated into a “BCF” strategy, which enables a “better, cheaper
and faster” development of products, process and/or services. The BCF
factors may be regarded as characterizing the “goal model” of a modern,
international firm.

Figure 3: A “Goal Model” for Global Innovation Management
This goal model may be applied to
each individual step of the innovation process.
3. Findings of
an Empirical Survey
We conducted, as mentioned in
section 1, an empirical survey to identify barriers to innovation in the
Metropolitan Region of Hamburg in Germany. The target sample consisted
of SMEs from selected key industry sectors. The participants were
selected on a random basis from the catalogues of the State Ministry of
Economic and Labor Affairs (“Behörde für Wirtschaft und Arbeit”). During
this survey 70 SMEs from the fields of IT, Media, Civil Aviation,
Electronics, Machinery Manufacturing, Maritime Economy, Medical
Equipments, Logistics, and Services sector were interviewed in workshops
regarding to barriers to innovation in their respective firms.
A modularized interview guide was
used for this purpose. The guide entailed modules with questions
regarding to the “early phases” (fuzzy front-end) of innovation, project
management, internationalization activities, cooperation and technology
transfer, management of intellectual property rights (IPRs), marketing,
bureaucratic hurdles, and financial constraints. The respondents, all
senior-level managers, could choose to answer questions from modules
which, in their opinion, were relevant for their individual firm. In
keeping with the EU-definition, those enterprises were regarded as SMEs
which employed 250 or less employees and whose annual sales did not
exceed 50 million euros or whose balance sheet assets did not exceed 43
million euros.

Figure 4: Representation of Industry Sectors in the Sample
In the following we present
selected findings of this survey.
3.1 Barriers to
Innovation
External Barriers to Innovation
Top “external” barriers to
innovation, which owed their existence to external factors and as such
could not be influenced in a significant manner by the firm concerned,
included financing issues, the problems in finding suitable and
qualified personnel, bureaucratic hurdles, and the trouble finding
“right” cooperation partners, as seen in Figure 7.

Figure 5: Top External Barriers to
Innovation in Hamburg’s SMEs of Selected Industries
The negative impact of these
barriers can be gauged from the fact that the financial constraints
alone were cited 22 times as having led to abandonment of one or more
innovation projects in the surveyed SMEs within past 3 years. Whereas
42% of the project-abortions took place in the “early phases” of a
project, the rest had to be aborted in an advanced stage of
implementation (42%) or even marketing (16%), thereby suggesting a
significant loss in the form of sunk costs and lost opportunities.

Figure 6: Abandonment of Innovation Projects owing to Financial
Constraints
Availability of Skilled Labor
Another major hurdle faced by the
survey respondents related to the difficulty in finding suitable,
qualified personnel. In 33 instances, the firms cited vacant positions
in past 3 years which could not be filled owing to a lack of suitable
candidates. Almost all respondents who cited such a problem reported the
shortage of experienced engineers. However, experienced skilled labor
was generally difficult to find.

Figure 7: Lack of Qualified Human Resources as Barrier to Innovation
This problem is particularly
interesting since both Germany and its Hamburg region endure substantial
unemployment with an unemployment rate of nearly 10%. At the same time
the industry is unable to fill vacant positions with skilled labor.
Other studies, too, have pointed towards this discrepancy see e.g.
(Rammer et al., 2005). Moreover, this problem may be expected to worsen
further due to the aging population and the relatively low birth-rate in
the society.
Bureaucratic
Hurdles
There are several ways in which
bureaucratic regulations may hamper the innovation activities of firms
in a region. To cite an example closely related to the previous issue we
can have a look at “restrictive” labor laws in Germany, which according
to a McKinsey study cause many firms not to hire and thereby cause
bottlenecks (Farrell, 2004). In the DIHK survey in Germany, 24% of firms
with offshore engagement in R&D cited “less bureaucratic hurdles” at
offshore locations as one of the reasons for their decision (DIHK,
2005).
Internal
Barriers to Innovation
“Internal” barriers to innovation
were reported, amongst others, in the areas of marketing,
conceptualization of innovative products, internationalization, as shown
in Figure 10.

Figure 8: Top Internal Barriers to
Innovation in Hamburg’s SMEs
The extent to which an
industry-sector was hit by certain barriers to innovations varied
considerably. Figure 11 illustrates this
point in an interesting manner. While the IT sector had relatively less
trouble managing its projects, the tradition-rich machine-manufacturing
sector faced more inconvenience with it. Also the shortage of suitable
and qualified personnel though present in both the sectors to a
significant extent, affected the latter more, reflecting the declining
interest of the youth in studying Engineering and Natural sciences.

Figure 9: Barriers to Innovation in SMEs of
Machinery and IT Sectors
3.2 Status Quo
of Internationalization Efforts
The challenges of the
internationalization are not mastered by many SMEs, as can be seen in
Figure 12. Out of 56 respondents who
chose to disclose the share of international sales in their firm’s
annual turn-over, 38% reported purely domestic business; another 30% had
a share of up to 15%.

Figure 10: Share of International Sales in
the Firm’s Turn-over
Over one-fourth of all
respondents characterized the failure of their firm to manage
internationalization as a “significant” barrier to innovation. Many SMEs,
probably owing to their limited resources and often missing know-how on
international markets, seem to be particularly affected by the
challenges of managing the “globalization”. This problem affects,
interestingly enough, both traditional and modern industry sectors, such
as Machinery and IT, faced this problem.

Figure 11: Failure to Internationalization as a Major Hurdle to
Innovation
Reasons for
Interest in Internationalization
In order to understand the
importance attached to internationalization, the survey participants
were asked about their motives for internationalization of innovation
activities. For this purpose they were presented a set of possible
motivations, the degree of importance could be stated on a scale of 1 (=
very important) to 6 (= not important at all). Additionally, the
respondents had the option of stating and evaluating motives other than
those listed in the questionnaire.

Figure 12: Motives for Internationalization
in Hamburg’s SMEs
As Figure 14
suggests, the desire to adapt their products to specific needs of the
local target markets played a major role in the internationalization
effort of the innovation activities by the participant firms. The
aspiration to learn from “lead-markets” or to get access to
knowledge-resources were found to be more important than, for instance,
the desire to reduce costs by getting access to cheaper labor.
Supposedly “unfavorable” regulatory conditions at home also did not play
any worthwhile role in the decision to go international.
Challenges of
Global Innovation
The desire to engage in
international innovation activities however either did not materialize
or did not run satisfactorily for many. The primary reasons cited, and
evaluated on a scale of 1 (= very important) to 6 (= not important at
all), were a general concentration on the “home market”, lack of
resources and know-how, and the fears relating to the legal
uncertainties in the target markets including the potential danger of
not being able to protect one’s “intellectual property”.

Figure 13: Difficulties Faced by SMEs in Internationalization Efforts
Problems in
International Cooperation with Universities
Cooperation with universities and
specialized R&D institutions (here jointly referred to as universities)
are generally part and parcel of the innovation activities in
industrialized economies. The participants of our survey were asked
about their existing cooperation, and/or their willingness to cooperate,
with universities abroad. Many survey participants expressed their
desire to cooperate with universities on an international scale. Over
one-third of all such SMEs however cited financial constraints as being
a major hurdle for the cooperation. Significantly, but not surprisingly,
over one-fourth of the survey did not know how to find a suitable
academic partner abroad, especially in emerging countries.

Figure 14: Problems in International Cooperation with Universities
The discussion above has brought
to fore the chances and challenges that firms, especially SMEs from
selected industry sectors in the Metropolitan Region of Hamburg, expect
from the internationalization of their innovation activities. These
expectations however often have a universal character and are not
limited to SMEs or the Hamburg region alone. Other studies, too, have
suggested similar patterns, see e.g. (Rammer et al., 2005; KfW, 1998).
The European Center for Economic Research (ZEW), in a Germany-wide study
of the innovation activities of SMEs, came to comparable conclusions,
i.e. the financial constraints and a lack of qualified, skilled
personnel present major hurdles to innovativeness of SMEs in Germany,
see (Rammer et al., 2005). A comparable study of the motivation factors
of Swiss firms into “relocating” their R&D activities at offshore sites
is delivered by Arvanitis and Hollenstein (2006).
4. A Reference
Model for Chances and Challenges Global Innovation
The empirical survey has suggested
that many firms, especially SMEs, suffer from barriers to innovation,
which are caused either externally or internally. The primary barriers
are:
a) Financial constraints
b) Finding qualified,
suitable human resources
c) Finding suitable
cooperation partners with knowledge resources
d) (International) Marketing
of innovative products
e) Conceptualization of
innovative products (The “Front-end” of innovations)
Based on the results of several
studies and reports, it seems reasonable that global innovation
activities may help overcome these problems. We have seen that global
innovation activities, particularly when conducted in emerging,
fast-growing markets such as China and India, offer tremendous
opportunities, e.g. in the form of:
a) Vast pools of
qualified human resources in science and technology
b) Cheaper costs of
labor in emerging economies
c) A large number of
knowledge institutions
d) Vast and growing
number of middle class consumers with purchasing power and a penchant
for global brands with local content
e) A
growing presence of “lead markets” in Asia,
particularly in electronics, owing to innovation-friendly consumer
behavior
(“early adapters”)
f) An advantageous position
of most emerging countries in the population structure (youth vs. old)
Keeping these factors in mind we
propose a reference model for chances and challenges of globalization of
innovation activities. The firms may hope to achieve access to
knowledge, local adaptation for products, and to generate additional
revenues while reducing costs by globalizing their innovation
activities. The additional revenues may be pumped in further
consolidation of innovation activities. The interplay of these factors
strengthens the innovation capacity even further leading to global
competitiveness.

Figure 15: Reference Model for Chances and Challenges of Global
Innovation Activities
The challenges of this model are
also obvious:
-
The access to knowledge may be
fraught with difficulties, as the “global war for talents” gets
murkier. Even China and India are reportedly experiencing shortage
of skilled labor with international knowledge standards. Wages in
high-tech sectors in India are reportedly growing by 15 to 25% p.a.
and many firms, including as reputed names as Google and Infosys,
are complaining of a shortage of suitable candidates. This shortage
leads to a high attrition-rate (“Job-hopping”) in firms (Hirschfeld,
2005).
-
The protection of IPRs remains
a concern, even if to a varying degree, in most emerging countries,
particularly when seen in conjunction with often delayed judicial
processes and/or often prevalent corruption. Fabian and Schmidli
(2005) report problems related to IPR protection and the fulfillment
of contractual obligations in China.
-
The local adaptation of
products may cause financial constraints if the size of the target
market does not provide scale effects. R&D efforts for local
adaptation can only be justified in the presence of a large market.
At the moment there are not many such markets if one excludes China
and India, and probably some Eastern European countries. That
effectively means that the global activities are actually “Asian” or
“East European” activities. This problem may however be overcome by
concentrating on regional markets, such as East Asia or Eastern
Europe.
-
It is possible that some
firms, particularly SMEs, may not have sufficient financial
resources to set up and operate an innovation center abroad. Hence,
the financial effects of global innovation activities may not be
equal for all firms. As a 2004 study by McKinsey suggests, German
companies save 0.52 euro for every euro of corporate spending on IT
jobs offshored to India, whereas their US counterparts save 0.58
cents for every dollar they spent on jobs in India. The higher costs
for German firm’s operations in India are caused by “differences in
language and culture”, which “raise the cost of coordinating
offshoring projects” (Farrell, 2004).
-
Global innovation invariably
involves multi-disciplinary teams of international backgrounds. The
resultant disparity requires a high degree of social competences,
and a sound understanding of cross-cultural interactions. For
instance, Hirschfeld (2005) reports several incidences of
inter-cultural nuisances in Indo-German software development work.
Fabian and Schmidli (2005) report similar problems in Sino-Swiss
projects.
-
The parent unit (headquarters)
tend to interfere in the innovation work being carried out at the
foreign location, which often limits the flexibility of the
subsidiaries “to bring their innovation initiatives fully in line
with host country best practices”, as a large-scale empirical study
by Softka (2006) revealed. Furthermore, some employees in the R&D
units at the headquarters tend to see the new location as a
potential threat to their job security leading to resentments,
antagonism and even non-cooperation, as some managers confessed
during our research interviews.
This discussion shows that the
reference model enables many opportunities but also causes certain
challenges for firms engaging in global innovation activities. To
understand the actual impact and working of this model and in order to
identify critical success factors a larger-scale study is necessary, so
that this model currently possesses the character of a hypothesis.
5. General
Implications and Summary
The enhanced competition spurred
by the globalization as well as the technological advancements requires
firms to engage in global innovation activities in order to gain,
retain, and strengthen their competitive position. The pressure to go
for global innovation is enhanced by the given socio-demographic factors
in many industrialized countries.
The opportunities presented by the
global innovation however seem to be fraught with challenges that
require an efficient (global) innovation management. Based on the above
discussed challenges we see following implications for firms, especially
SMEs, while implementing a „global innovation strategy“.
-
To get access to local
knowledge abroad, firms especially those which are facing financial
or managerial constraints should initially focus on those forms of
internationalization, which do not require a high level of capital
investments. Potential strategies, for instance, could be:
-
Cooperative agreements with local research institutions and/or firms
-
Outsourcing of parts of the innovation process
-
To
limit the financial burden of setting up and maintaining own
international R&D facilities firms might consider sharing resources
(facilities etc.) with partners. These partners might be other
domestic firms with interest in global innovation, firms from other
countries with an interest in the target country, or local firms and
research institutions in the target country.
-
In case of any kind of
partnering the involved parties must find ways:
-
To protect their
individual core competences
-
To
share the intellectual property generated by such a joint venture,
in a justified manner
-
If companies enter foreign
markets that require local adaptation of products (and therefore
local R&D) they need to be sure that the potential of the target
market is sufficient to achieve a favorable cost structure. If
companies have reasons to expect problems in achieving needed
experience curves (economies of scale and learning curve effects),
they should reconsider the market entry.
-
Firms need to pay attention to
cultural aspects and should provide their employees involved in
international activities with cross-cultural training. This
sensitization to mutual cultural issues may play a key-role in the
success of an international venture.
-
The motivation (potential
benefits) as well as the necessity behind global innovation
activities (e.g. tapping new markets and reducing time-to-market)
must be explained and discussed with existing R&D units so as to
secure their benevolent cooperation with overseas operations.
The above discussed measures may
play a crucial role in mastering the challenges of global innovation
management. Exact modalities of global innovation activities,
particularly for SMEs, however need further ascertainment and are set to
be examined by our further research.
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